SHIPPING INFORMATION

Shipping Information for UrbanMandem Hoodies

At UrbanMandem, we strive to provide a seamless and enjoyable shopping experience for our customers. Our shipping process is designed to be efficient, reliable, and transparent. Please review the following information to understand our shipping policies:

1. Processing Time:

• Orders are typically processed within 1-2 business days from the date of purchase.

• Please note that processing times may vary during peak seasons and promotional periods.

2. Shipping Methods:

• We offer standard shipping to most destinations.

• Expedited shipping options may be available for select regions. You can choose your preferred shipping method during the checkout process.

3. Estimated Delivery Time:

• Standard Shipping: Estimated delivery within 5-10 business days.

• Expedited Shipping: Faster delivery options may be available, and estimated delivery times will be provided during checkout.

4. Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the shipping destination.

• You can view the shipping costs during the checkout process before completing your purchase.

5. Tracking Information:

• Once your order has been shipped, you will receive a confirmation email with a tracking number.

• You can track your order's progress by entering the provided tracking number on our website or the carrier's website.

6. International Shipping:

• UrbanMandem offers international shipping to various countries. International shipping costs and estimated delivery times will be calculated during the checkout process.

7. Customs and Duties:

• For international orders, please be aware that customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in the order total.

8. Shipping Address:

• It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process to avoid any delays or delivery issues.

9. Order Updates:

• You will receive email updates regarding your order, including confirmation, shipment, and delivery notifications.

If you have any questions or concerns about your order's shipping status, please contact our customer service team at shipping@urbanmandem.com.

Thank you for choosing UrbanMandem. We appreciate your support and hope you enjoy your product